To allow our support to access your computer to assist you
- A small program is required downloaded to your computer right now.
Click one of the links below to download manually.iOS download (watch setup tutorial) - Launch the downloaded program.
It may be in your Downloads folder. - Provide the 9-digit number shown to you by the program to our support agent.
When you want to end the support session, be sure to quit the program. This ensures your computer cannot be remotely accessed any more until you download and run the program again.